County Municipality

Client Challenge

Understanding the importance of an optimal telecommunication system, the client sought our telecommunication auditing and cost-containment services to create a more efficient and optimal system.  It’s telecommunication system included voice and data networks, supporting approximately 15,000 users, 17,000 lines, 300 leased telephone lines, 70 point to point HICAP circuits, and 400 inbound/outbound PBX trucks.

Shaheen Solution

Shaheen performed a comprehensive audit of telecommunication contracts, services, billing, and technology; Shaheen found that the carrier was not honoring the terms of the contract, resulting in low seven-figures of refunds for the client. The correction of the contractual errors reduced annual billing by $300,000. This engagement is ongoing.

Related Services

Telecom Audit

As the backbone of our engagement, we perform comprehensive and thorough examination of your telecom facilities, services, billing requirements, along with an in-depth analysis of tariffs and contract rates.

Contract Negotiation

We assist our clients to ensure that what they negotiate is advantageous to their business operations.

Wireless Optimization

Our wireless audits identify refunds/credits and cost-savings opportunities to ensure that you pay for what you need.

About Us

Shaheen & Associates is a leading telecom auditing and cost-containment consulting firm, specializing in obtaining over-billing refunds and generating savings for corporate and public sector clients.

Our Services

Shaheen offers a full range of solutions including audit and recovery services, cost-containment solutions, network validations, wireless optimization, and telecom procurement.

Our Results

For over 28 years, Shaheen has identified telecom over-expenditures and obtained substantial refunds, helping our clients reduce costs and increase productivity.

Contact Us

We would love to help!
P: 914.273.9000
F: 914.273.5188
E: info@shaheeninc.com