Principles: Guiding Professional Success & Integrity

Shaheen & Associates will simplify the complexities of your telecommunications spend to allow you to focus on implementation of new technologies in your business. We will verify that the charges for your telecommunication services are accurate. We will obtain substantial refunds and eliminate overcharges which may exist in your telecommunications invoicing, and we will keep your telecom system operating at maximum efficiency at the lowest possible cost.

At Shaheen & Associates, integrity and professionalism are essential to our business success. As a result, we’ve adopted the following principles to guide our operations – respect, confidentiality, dedication and communication.

We continually strive to place our clients first. We will do whatever is necessary to ensure that we are meeting the needs of our clients and respect their valuable time throughout the entire audit process.

The nature of this business involves a high degree of sensitive information, and we work to ensure that client security is never compromised.

We will do all that we can to help your company save money, and we won’t ignore a difficult situation. We know how to negotiate with vendors and to hold them responsbile for their billing errors; our history certainly indicates that we aren’t afraid to do it.

Client communication is essential, and we provide regular reporting to keep our clients informed every step of the way