As telecommunication systems advance and integrate new products, companies struggle to maintain high performance while keeping costs low. Vendors have antiquated billing systems, weakened support staffs, employ inefficient pricing models and gimmicks, further complicating telecom spending. Add rapid firm growth, downsizing, increasing or decreasing the number of locations and/or mergers, and one’s telecom spending begins to resemble a muddled knot. Every customer’s telecommunications situation is different, and we are well prepared to tackle a wide variety of “knots.”
At Shaheen & Associates, Inc., we’ve been untying telecommunication knots for 28 years.
Audit & Recovery Services
The backbone of our engagement begins with an inventory of services and an in-depth analysis of tariffs and contract rates aiming to detect billing errors and to generate substantial refunds.
Cost-Saving Solutions
We work to expedite billing solutions, always ensuring savings are achieved not at the expense of using lower quality services. Our understanding of new technology allows us to introduce services to increase productivity and reduce costs.
Network Inventory Validation
The reconciliation of your internal inventories against vendor invoices will create an accurate inventory of services that is crucial for improving cost visibility, decision making, and purchasing power.
Telecom Procurement
Don’t assume competition pays the same rates you pay for services. Carriers charge whatever the market will bear. Our experience of industry pricing practices enables us to determine the pricing and contract terms you deserve.
We have an impressive track record helping clients optimize their telecom spend. The benefits of network optimization extend beyond financial savings, including an increase in operating efficiency, productivity, and an accurate service inventory for budget forecasting.
Our clients include national and middle market firms. We have experience in all 50 states and have audited almost every vendor in the US. It is a seamless transition from one vendor to another, as the billing issues are always similar. Our perfected process works for all clients, big and small, as our primary objectives remain the same: develop a comprehensive inventory and use our audit skills to find billing errors, secure refunds, and generate ongoing savings.
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About Us
Shaheen & Associates is a leading telecom auditing and cost-containment consulting firm, specializing in obtaining over-billing refunds and generating savings for corporate and public sector clients.
Our Services
We offer a full range of solutions including audit and recovery services, cost-containment solutions, network validations, wireless optimization, and telecom procurement.
Our Results
For over 28 years, Shaheen & Associates has identified telecom over-expenditures and obtained substantial refunds, helping our clients reduce costs and increase productivity.
Contact Us
We would love to help!
P: 914.273.9000
F: 914.273.5188
E: info@shaheeninc.com